My order has been shipped but not arrived, what does this mean?All standard orders can take up to 5 business days to be delivered from your date of purchase. If it is past 5 days, please contact us at firstname.lastname@example.org
What are the accepted forms of payment?We accept payment by valid Credit/Debit Cards only - Visa, MasterCard Payment by Cash, Cheque, money orders, CODs or EFTPOS is not available.
Do you do international deliveries?We do ship internationally, please click here to view our Shipping and Delivery Policy.
How do I find and purchase products on www.stingsports.ca?We've designed our website as easily and as friendly as possible to find your Boxing or Fitness accessory. Use the menus on the top of the page to browse STING products by category. You can also search for a specific item by using the "SEARCH" box located in the upper right part of every page. To access more information or purchase an item, click on the product image and you will be taken to the item's product detail page. When you're ready to complete your order, be sure to review all of the items you've placed in your shopping cart. If you decide that you don't want a particular product, go to your shopping cart and click "Delete". Once you have all the items you wish to purchase, click the "BUY NOW" button.
How do I change my order after it has been placed?Please email us ASAP at mike @stingsports.com with your name, order number and contact details. Where possible we will accommodate your request on review. If your order has been customised already, as per our returns policy we will not be able to adjust it.
What happens if a product is not available?Due to the popularity and hand crafted element to our top range items, some products often sell out. Should additional product become available we will re-display this on the website. You can also select to be notified when this product becomes available to purchase by selecting the option to "Notify Me".
How is TAX applied?TAX is applied in the final price of every product. Store customers who have been quoted on a trade basis will attract 10% GST to their purchase prices as part of their trading terms.
How does the online site security work?Protecting your personal and order information is our priority. We want you to be able to order from www.stingsports.com with total confidence. As such we have created a secure transaction environment. We use Secure Sockets Layer (SSL) technology; our On-line Ordering system is the industry standard for encryption technology to protect your online order information. SSL encrypts all information including your credit card and all personal information passed from you to www.stingsports.com. Encryption provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions.
Where do I find STING product?STING is the leading designer and distributor of authentic athletic apparel, equipment and accessories for a wide variety of sports and fitness activities. As we continue to innovate, counterfeiters will continue to make cheap knockoffs that are often mistaken for the real deal. So make sure you get all your STING gear from the only 100% truly reliable source www.stingsports.ca.
I have purchased from www.stingsports.ca previously and I would like to purchase again, how do I do this?If you loved our gear and you want something else then log in with your details (if you registered) and we'll remember your shipping details. If you have not registered a user account with us you may check out as a guest; yet we recommend creating an account to get news and exclusive discounts. If you have forgotten these details, please click on the "Forgotten Password" button and they will be emailed to you. From here you are ready to continue shopping without having to re-enter your contact details.
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